Who we are
Eng. Firas Smeirat Office, an engineering office in Amman registered with the Jordan Engineers Association, No. 1429. We are the controller of the personal data collected through this website. For anything about your data: legal@smeirat.com or the office phone +962 6 569 7592.
The general rule
We collect your data for a stated purpose and do not ask for more than that purpose needs. We do not sell it, use it for advertising, or hand it to anyone for their own purposes. No software decides on your project or your job application; a person at the office does.
When you browse the site
Every request to the site passes through a security and delivery provider, which processes your device's IP address, browser type and the time of the request in order to block attacks and deliver the pages. The site itself does not store your IP address; it uses it briefly, in the server's memory, to stop automated repeat submissions of the forms, and it is then gone.
The security and delivery provider also measures how fast the pages load in your browser, a technical measurement that is not used for advertising.
We also measure visits with an analytics tool that runs on our own server. It records the page opened, where the visitor came from, the browser and device type, and the country. It uses no cookies and stores neither your IP address nor your name; it tells one visit from another by an anonymous identifier that does not point to you, and it respects your browser's "Do Not Track" setting.
We use no tracking or advertising cookies. The site may set one temporary session cookie that remembers your language, and your browser stores, on your device only, that you have seen the intro or paused the film. When you use the enquiry form or the job application form, the security provider checks that the sender is a person and may use its own cookies to do so.
When you contact us
If you send an enquiry from the site, call us or write to us, we record your name, your phone or WhatsApp number, your email address if you give it, and what you tell us about your project, so that we can reply and prepare for our first meeting. The enquiry is kept in the office's log on our own server, and a notice of enquiries sent from the site reaches the office management's mailbox through an email delivery provider. Only the people who handle enquiries at the office see it. If you write to us on WhatsApp, that service's own terms also apply to the conversation.
When you apply for a job
Job applications are covered by the careers notice at the end of this page, which is part of this policy.
Our basis for processing
Your consent, which you give by continuing with a form after being shown this policy, and the need to carry out what you asked of us. You may withdraw it at any time, and we then stop processing.
Who processes data with us, and where
We use providers that process data on our behalf and on our instructions, each within its own task: a security and delivery provider for the site, operating a global network; a hosting provider for our server in Austria, which holds the site, its records and the office portal; a US email delivery provider that sends the site's notices from its European region; a cloud storage provider that keeps the encrypted backups in the Netherlands; and a US artificial intelligence provider that reads the CV in job applications only.
These providers are outside Jordan, and some of their countries may not offer the level of protection set by Jordanian law. We send each of them what its task requires and nothing more.
Current providers
- Cloudflare (United States, global network): protecting and delivering the site, checking that a sender is a person, and measuring load speed.
- netcup (server in Vienna, Austria): hosting the site, its records and the office portal.
- Resend (United States, sending from Ireland): the site's email notices.
- Backblaze (Amsterdam, the Netherlands): encrypted backups.
- Anthropic (United States): automated reading of the CV for applicants who agree to it.
How long we keep it
Enquiries: 24 months from the last update in our log, then deleted automatically unless you have become a client. Job applications: as stated in the careers notice. Analytics contain neither your name nor your IP address.
How we protect it
The connection to the site is encrypted, uploaded files are stored privately and opened only by authorised people at the office, and backups are encrypted. If a breach is likely to cause you serious harm, we will tell you and the competent authority within the time limits set by law.
Your rights
You may ask what data we hold about you and receive a copy, have it corrected, ask for it to be deleted, restricted or transferred, object to its processing, and withdraw your consent, free of charge and with no consequence for you. Write to legal@smeirat.com: we confirm receipt and carry out your request within 15 working days from the day after we receive it, and may extend this once by the same period for a reason we will explain to you. These rights apply to everyone who uses the site, wherever they are.
You may also send a complaint to the same address, and we will answer it within 10 days. If our answer does not satisfy you, you may turn to the Personal Data Protection Unit at the Ministry of Digital Economy and Entrepreneurship in Jordan, or to the courts.
Changes to this policy
The date of the last update is shown at the top of the page. If the purpose of processing or the parties that process the data change, we will ask for your consent again where it is required.
Careers privacy notice
Why we collect your data
To consider your application for a specific opening or as a general application, and to contact you about it. We use it for nothing else.
What we collect
What you enter in the form: your name, email and phone, then whatever you choose to add about your education, experience and skills. Your CV, and your portfolio if you attach one. We do not ask for gender, age or marital status and do not request a photo, and the automated reading does not extract them. Your CV file itself is kept as you sent it, so leave out anything you do not want us to see.
Automated reading of the CV
If you upload your CV as a PDF, the whole file is sent to an artificial intelligence service run by a third-party US provider. It extracts what is written in the file and fills in the form fields, which you then review and correct before sending. This takes place outside Jordan, in the United States or wherever the provider runs its servers, where the level of protection set by Jordanian law may not be available.
The service copies what is in your CV into the fields, and may add up your years of experience from the dates you give: it does not assess your application, rank it against others, accept it or reject it. The portfolio is never sent to it.
If you would rather your CV were not read automatically, upload it as a Word file and fill in the fields yourself, or send your application to careers@smeirat.com; this does not affect how your application is considered. The provider is named in the "Current providers" list higher on this page.
Who reads your application, and who decides
Your application and files are kept on the office's private portal and are seen only by the office management, human resources and the people who run the system technically. Every decision on your application is taken by a person in management after reading it. You may ask for any decision on your application to be reviewed by another person at the office.
How long we keep your application
Twelve months after our decision, so that we can return to it if a suitable opening appears. After that, if the application was not accepted, the CV file is deleted and your identifying details are removed. Applications we tell you we have kept on file stay until you ask for deletion. If your application cannot reach the portal at the moment you send it, a temporary copy stays on the website's server until it does, and is deleted within 7 days at most.
Your rights
You may see your application, correct it, ask for it to be deleted, and withdraw your consent at any time: by replying to any message from us, or by writing to legal@smeirat.com. We carry out your request within 15 working days from the day after we receive it.